1. Information We Collect

1.1 Personal Information

When you use Omm Documentation, create an account, request notarisation, or submit documents, we may collect the following information:

• Name
• Email address
• Phone number
• Address and contact details
• Identification documents (such as Aadhaar or other valid ID)
• Documents submitted for notarisation
• Photographs or videos captured or uploaded during notarisation
• Payment and transaction details
• Any other information voluntarily provided by you

1.2 Usage Information

We may automatically collect technical and usage-related information, including:

• IP address
• Browser type and device information
• Pages visited and time spent on our website

2. How We Use Your Information

• To provide and manage our notarisation services
• To process requests, payments, and transactions
• To verify identity and prevent fraud
• To communicate with you regarding your account or requests
• To comply with legal and regulatory obligations
• To improve our platform, services, and user experience
• To send service-related updates and promotional communications (opt-out available)
• To display advertisements through third-party partners, where applicable

We retain personal information only for as long as necessary to fulfill business, legal, or regulatory requirements.

3. Information Processing & Third-Party Services

To operate efficiently, Omm Documentation may use trusted third-party service providers. These providers process data in accordance with their own privacy policies.

• eMudhra: Used for electronic signing of documents.
• Google Services: Used for communication, email services, and data storage.

Omm Documentation does not control the privacy practices of these third parties and recommends reviewing their respective privacy policies.

4. Your Rights

• Request access, correction, or deletion of your personal information
• Request restriction or objection to processing of your data
• Withdraw consent where processing is based on consent

Requests may be submitted to hello@ommdocumentation.com. Certain requests may be limited due to legal or regulatory obligations.

5. Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, misuse, or disclosure.

6. Cookies

We use cookies to enhance website functionality and user experience. You may manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Material changes will be communicated through appropriate channels where possible.